Topic Tuesday #37 2013/04/02 - "To the Cloud! Part 2-Storage"

Topic Tuesday #37 2013/04/02 - "To the Cloud! Part 2-Storage"

Continuing from To the Cloud Part 1 #35, today we will delve lightly into cloud storage, specifically those that sync to multiple computers and devices.
Again, if I get too far in the jargon weeds and I lose you, let me know in the comments.

A number of cloud based storage providers have dove headfirst into the business of storage. Some are "better" than others. Some are more private than others. Some are just a better deal with many free-to an extent. Thus far, personally, I have not found a single solution more to my liking than any other.

Top Contenders I have become familiar with:

Google Drive (Collaborative Apps, Storage, Mail, Chrome browser sync).
Microsoft Skydrive (MS Office Apps, Storage, Mail).
Apple iCloud 
Dropbox
Box
Tonido (not the Tonido Plug)
PogoPlug (not the physical device, but the computer based software)
Jungle Disk
Carbonite
CrashPlan

If you have an iOS device or a MAC you are already in the iCloud. You have most likely enabled syncing of your devices, and that has made you pretty happy, if you were in that ecosystem already.
If you have a Gmail account, then you already have Google Drive and may be familiar with some of the features available.
If you have a Hotmail or Live.com account, similar to the iCloud and Google Drive, you are familiar with some cloud storage options and document editing features and perhaps still more.
Dropbox and Box have become the kleenex of cloud storage, Dropbox much more so. It's largely free to play up to a few GB and more if you publicise it for them. You can purchase, for a monthly fee, large quantities of storage.
Tonido and PogoPlug are special in they allow you to be your own cloud by attaching a drive or installing their software on your own, and accessing it from the internet or via their mobile apps. These also have drive mapping utilities so you can access the files as a drive letter on you computer. They also have pay to play versions where you can get online storage for a fee, but it is not necessary. The biggest benefit from these two is the option to not trust them. You hold your information on your own device. Your data can be secure in that it does not go through the companies hands, unless you bought storage from them. Great for the paranoids and the mistrustful, or the criminal.
Jungle Disk, Carbonite, and Crashplan are all essentially backup providers. They have a selling point of also having apps and the ability to access your files from anywhere and turning your backup in to cloud storage. This is the same as say Dropbox or Box, but the other side of the coin, and focused on the backup portion. This ability is only available if you "trust" the company with the key.  Let me explain very simply what that means.

If a storage provider can provide your saved data to you in an app or on the web, it is safe to say, they can access it at any time and not require your password to do so. Keep that in mind. If you don't want something to fall in to the wrong hands (melodrama intended) don't put it where people can read it.
Dropbox, Google, Microsoft, Box, Apple and any of the providers that can display your files in their interface, can and will comply with law enforcement and relinquish access to your files to them, with a court order. Crashplan, Carbonite, and Jungle Disk, if you setup the options to have a private key, all they store is the random bits and they don't know what they have. They can't access it, and are then free to tell law enforcement that they cannot comply. This makes them TNO, or Trust No One, compliant.

But there is a convenience that we enjoy with these cloud applications that is undeniable.

Google Drive, has very inexpensive storage. They have the Google Apps, as an office product replacement that has the single greatest feature to hit the web in a very long time; you can simultaneously edit documents with collaborators. You can see exactly what they do! It's quite the experience. There is also a desktop sync app, that allows for a folder on your computer to be replicated to the cloud and any other machines you install it on. We will label this feature as "Desktop Sync". Also, their cloud allow for backing up of your Android phone, which is indispensable. The Drive application is a little resource heavy and can bring system performance down.
SkyDrive has storage, backs up your Windows Phone, has a light version of MS Office (no simultaneous collaboration, yet), email, "Desktop Sync" once you have installed their Sky Drive "Desktop Sync" you can access all the files on your computer from the web. Convenient, and a little creepy when you think about what they CAN access. It's all about trust.
iCloud, honestly... Pretty useless except for those items that are Apple centric. It's not a catch all and there is no way to edit your documents in a browser. It is handy for recovering your cloud backed up phone or ipod.
Dropbox has become the ubiquitous cloud service. All the apps for your phone will be able to sync to it, if anything. It syncs well across all your devices, and you can earn free storage. The price tiers are a bit steep, It's usefulness is without question.
Box is very similar to Dropbox. Their software is very well executed and handles syncing with less resources than Dropbox. They have occasional promotions where you can get free storage. I ended up getting 50GB for free by simply signing up for service with the iPhone app. That is hard to beat, and hard to come by. They do have a fault in there is a file upload size limit of 250mb. This is raised on paid plans, but not removed as a restriction. Dropbox has a significantly higher restriction.
Tonido is a mashup of different things. There is a sync application and a drive mapping application. Inside he web interface there are options for calendars, Thots (a wiki of sorts), media streaming and you can send links to share your files directly with people (and even see when they downloaded it). Overall, since the desktop installation is free (with limitations of file syncing and such) it is well worth the look. If you want to shell out some cash, and have an extra laptop hard drive around, the Tonido Plug is a very handy home file server with all the features I highlighted above. The Sync and Drive applications can be flakey, but that may depend more on your own internet connection speed, so your mileage may vary.
PogoPlug is similar to Tonido, but their desktop application I found to be very resource hungry using lots of ram. A colleague of mine has the stand alone PogoPlug device, and he has been very pleased with its performance. Some things are better when they are dedicated, and somethings to do not scale well. I have several TB of data, and that may have been the limitation of my PogoPlug experience.
Carbontie and Crashplan I will lump together as they provide the same service. Crashplan was more economical for multiple computers for unlimited storage. Carbontie has a more friendly interface.  Bothe have applications and you can access files an stream media with them, unless you have the setup a private key. Having done this for security, my overall experience with using them as a cloud storage option is limited but mentioned as it has tremendous value for low risk material.
Jungledisk and many of its type that I have left unmentioned are very highly configurable and somewhat daunting to setup. Additionally you pay for the storage separately, and you would choose your own provider. This is a very finest of geeky solutions, but may not be your cup of tea. It is mentioned more to show the opposite extreme.

There is more to say about these, and each could warrant its own place of honor as a post here and in your life. Give them a try and let us know what you think.



Topic Tuesday #35 2013/03/19 - "To the Cloud! Part 1-Bookmarks"

Topic Tuesday #35 2013/03/19 - "To the Cloud! Part 1-Bookmarks"


OK, many of you out there are not IT professionals well versed in all the rhetoric and jargon in use in the biz. I try very hard to keep this in mind when framing these topics. That said, if I get too far in the weeds and I lose you, let me know.

Today I was busy working and like many IT geeks I said to myself, "There has to be an easier way..."
I was dealing with data synchronicity. I work with multiple machines doing a variety of tasks and sometimes need information available on all of them. The data could be spreadsheets, documents, multimedia, presentations, reference material, notes, book marks, even applications that don't have to be installed. It ends up being a bear of a problem, especially when dealing with multiple operating systems such as Mac, PC, and Linux. Or, what about just being away from your own devices and still need to access something? Many wrinkles to the problem, and no one fits all solution in sight.

A staggering number of cloud based solution providers have put an even more staggering range of products (many free-to a point) to market. This creates an à la carte smorgasbord of options to mix and match from. Personally I have not found single solution I like more than any other. They all have a unique feel and unique benefits and weaknesses.  This has led me to a series of talks about cloud based utilities.

Today: Bookmarks/Favorites and Browser Sync


What/How many browsers do you have? How many machines?

Depending on the website, your 1st choice browser could render it poorly, or break it all together. So I have multiples, and you likely do too. The ones we are going to explore are Chrome, Firefox, IE, and Safari.

For me, I was using Chrome very heavily for bookmark syncing. It's one of its strongest allures really. You sign in with your Google account (gmail or apps domains) and your add-ons and bookmarks/favorites just pull down from the cloud. factor in the mobile apps for android and iOS having access to the tabs and book marks from your desktop install, and life is a happy pretty place.

What about the others? 

Safari will sync with iCloud.***
Firefox has Sync system that is intended to be used with their mobile app. It can also be used to sync betwen existing installs, however my experience with it has been atrocious.***
IE has nothing - Unless you count some of their Skydrive options... It works after a fashion... It would be a long tutorial, involving a text message from Microsoft giving you a security code so you could browse your machine from skydrive.live.com. Not kidding... It's cool, but not user friendly.

So what is user friendly?
The simplest solution to the problem of interoperability is thankfully free. xmarks.com Just install the plug in from their page for the browsers you use. It works with the 4 I have listed. Once you get it setup, you will have your bookmarks in all of them, and changes will sync to each and every one you have. It's glorious. You can even login to their webpage and manage your bookmarks from there (or access them from another machine). They were acquired by another company I recommend, LastPass.com, and they specialize in single sign on password management. I will leave them for a future topic.

***Individual mileage may vary.

What do you do with your bookmarks and favorites? Do you have a big problem to solve?









Topic Tuesday #26 2013/01/15 - "Keeping Your Sanity & Your Files"

Topic Tuesday #26 2013/01/15 - "Keeping Your Sanity & Your Files"

About two years ago I suffered a RAID (Redundant Array of Independent Disks) failure. This was a particularly large array, at 14TB, and I was grief stricken for quite some time. What really ate at me was that I wasn't even sure what I had lost. One might think that a blessing, but I am cursed with the unknown loss. I have grieved and moved on. I rebuilt my RAID and subsequently swore never to have such a catastrophe again. It was about this time that I was listening to one of the TWiT Podcasts, Macbreak Weekly and Alex Lindsey over at Pixel Corps was singing the praises of a Drobo disk array. That was nice and all, as Alex is known for buying the nicest and most expensive of toys, but there was a reason he was talking about backup. Photographers, in particular digital media artists, have a great deal of unique intellectual property that needs to be kept safe. Leo Laporte (of TWiT network, and of Screen Savers and Call for Help fame) mentioned the 3-2-1 backup strategy. Peter Krogh in his book The DAM Book: Digital Asset Management for Photographers, came upon the notion and it goes like this:
3 – Your important files should exist in three different places. This could be your computer, your spouses computer, an external drive, a burned DVD, a remote backup, a friend’s house, whatever. Just three distinct copies of the files.
2 – Those files should be on at least two different types of media. Media can be hard drive, DVD, memory card or stick, or even original paper or film.
1 – At least one of those copies should be maintained off-site. That is away from the site of the original. Preferably in a different city or state. Think about common natural disasters. Off-site should be out of reach of those natural disasters.

Another way to look at it is, one copy of anything, might as well not exist.

FYI-Hard drive platters are made of glass.
So what do we do? Backing up is not as easy as we would like it to be. We don't want to think about it!
I took the approach of spending large amounts of money on a big expensive infrastructure of RAID drives and that still didn't help me. Anyone that backed up their data to an external hard drive and had it fail on them will feel my pain, to some degree. So I rebuilt my RAID, with better knowledge from the school of hard knocks under my belt. That takes care of some of it, since my RAID will survive drive failure.
My RAID will not survive a flood or other act of nature of vandalism or theft... So I need to have an offsite solution. In the old days we would burn copies of the important things on to optical storage (CD/DVD) or magnetic tape (DAT) and send them off to a friend or relative, safe deposit box, or secure storage facility like Iron Mountain or Recall.
Now thanks to high speed internet and cloud storage prices coming down we have more options, and new ones are popping up all the time. I looked at several, and the easiest to use is Carbonite.com. They have the simplest interface and reasonable rates, but they do not pass the Trust No One (TNO) security model. If you are not concerned with someone at the company being able to access your data for law enforcement, they are a great bet. I have many computers and wanted a more economical model to work with them. Crashplan.com has a family plan that will let you backup 10 computers for the same fee and works on Linux, Mac and PC. If you are not concerned with TNO, you can set the standard password and access your files on the go via your phones and tablets, just like Carbonite. If you are concerned, you can set a private key and then the data is encrypted before it leaves your computer, safe and sound. You can also backup to one of your other computers or a friend for free, which is a thing a beauty.
Another subscription based backup is Mozy. Mozy is cross platform, but I am not sure about its security model as I have no experience with it.
If you don't like to pay monthly for SaaS (Software as a Service), there are two that are buy once-use forever. On the Mac side there is ARQ Backup from Haystack software. On the PC side is Cloudberry. They both support Amazon S3 & Amazon's new very affordable Glacier long term storage product and are TNO compliant. They both have lots of other bells and whistles too so go check them out.
If security really is no concern, there are many more options. Google Drive, Microsoft Sky Drive, Box.com, Dropbox.com, and many more. These offer an amazing array of free and scalable storage sync option. Anything in one of their folders will go to their servers (which they have access to your files through) and whatever machines you choose to sync to. Great if you have low security things you want to work on in multiple places. Available in these services for affordable prices are things like undelete, multiple file versioning, and in the case of Google drive; simultaneous collaborative editing. The cloud is powerful, just watch your butt on the security you give up for all the cool features.

Bottom line, all of the services I mentioned will fix you up very well for a solid backup where your files are backed up automatically, off site and since you have a copy, and they have a copy (and a service level agreement to keep your files safe and backed up) you can consider their backup solutions for your data as part of your own. Just... Don't keep all those baby pictures on that portable drive on the edge of your desk and consider them "backed up" when the cat knocks it off onto the tile floor and it skids across the floor under the foot of someone that then trips and falls into the water cooler spilling 5 gallons of refreshing spring water all over your precious 1s and 0s. I want you to be able to buy me a beer when you remember that all of your eggs are not in that one soggy basket.